• Location
  • Employment Type
  • Hours
    Full Time
  • Salary
  • Application Deadline
    5th June 2023

Any Questions?

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+44 (0) 28 677 48866

The primary purpose of this role is to lead continuous improvement initiatives across all Mannok sites. Leading the Operational Excellence team, you will be responsible for developing and implementing strategies to optimise processes, streamline operations, and enhance overall business performance, alongside this you will play an important role in helping foster a culture of sustainable change through the creation and embedment of Lean methodology and the supporting framework, to deliver business transformation.

Key Tasks & Responsibilities

Leadership and Stakeholder Collaboration:

  • You will be a catalyst across the business to appropriately, and respectfully, challenge the status quo to continually drive improvements through sharing of best practices (learning from within the business and externally), creative and innovative solutions, alignment of goals and objectives, alongside resource planning to deliver results.
  • A people leader, directly responsible for a team of Continuous Improvement Practitioners. The ideal candidate will have excellent interpersonal and collaboration skills and be comfortable working within a cross-functional team environment. You will be responsible for motivating your team as well as inspiring positive communication at all levels within the business, working together toward achieving business goals.
  • Collaborate with various departments and business stakeholders to identify and deliver improvement initiatives across the business by employing process improvement methodologies and the application of innovative thinking.
  • Provide direction, guidance, and mentorship to senior management in the rollout of Mannok’s award-winning ‘Leading Excellence’ framework and help create an improvement culture amongst all Mannok employees.
  • Complete post-implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future programmes. Communicate the progress of Lean/CI initiatives to key business stakeholders and project sponsors.­

Strategy Development:

  • Be a key business partner to the leadership team. Contribute to business strategy development and operational execution of business plans. Help create a sustainable business model through the creation of highly efficient value streams, manufacturing strategies, cross-functional processes, and establishment of uniform policies and procedures.
  • Think strategically to anticipate and mitigate potential issues and challenges by carrying out risk assessments (FMEA analysis’) and creating detailed contingency plans to accommodate unforeseen
    events, using proactive approaches. Recognise the broader implications of actions and proposals on the overall business.
  • Work closely with key business stakeholders and multi-divisional ‘CI Champions’, to build a continuous improvement environment to support an ongoing programme of change.

Training and Development:

  • Oversee the roll-out of the company’s award-winning employee Skills Development Programme, with the aim of providing operational training to all members of staff, creating a safer, more efficient working environment, whilst also providing multi-skilling opportunities for employees.
  • Work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and system enhancements.
  • Direct the development and delivery of both internal and external employee training programmes on Operational Excellence methodologies, tools, and techniques. Working with 3rd party educational institutions and industry experts to ensure that all training material is relevant and delivered to a high standard. Mentor, guide, and support employees completing Yellow/ Green/Black Belt improvement projects.

Process Optimisation / Change Management:

  • Analyse existing business processes, workflows, and systems to identify areas of improvement and operational inefficiencies. Facilitate the development and implementation of new and innovative ways of working, optimising efficiency, reducing waste and enhancing productivity, alongside, conducting divisional benchmarking and best practice sharing, as part of a ‘best in class’ continuous improvement strategy.
  • Conduct and lead Lean/Kaizen events to identify the root causes to problems and drive ideas and solutions.
  • Work within the business’ Change Acceptance Board (CAB) committee and participate as a subject matter expert within operations, to help prioritise and plan the execution of business improvement projects.

Performance Monitoring and Reporting:

  • Lead the organisation’s capability in knowledge and understanding of key performance metrics and measurements, which impact the total performance of the business’ diverse business suite.
  • Ownership and user support of the business’ Computerised Maintenance Management System (CMMS) and various production monitoring tools, to track production and downtime metrics. Analysing this data to track progress, process variation and identify areas for improvement.
  • Drive visual management and data understanding of all operational Key Performance Indicators (KPIs) across manufacturing and support functions.
  • Analyse data and prepare reports to present findings and recommendations to senior management.
  • Regularly communicate progress and results to stakeholders, highlighting achievements and opportunities for further improvement.

Role Requirements

The post holder will have strong attention to detail, project management and planning skills. Effective leadership and communication skills, strong problem-solving skills, be skilled in MS Office suite and have a positive ‘Can Do’ attitude.

It is essential to have a 3rd level qualification in Technology, Business, Engineering or a related discipline or 5+ years relevant work experience.  In addition, you must have a minimum of Lean Six Sigma Green Belt qualification and knowledge of Lean Six Sigma Tools such as DMAIC, Root Cause, Analysis, 5S and Standard Work. Lean Six Sigma Black/Master Black Belt Qualification and Programme Management experience is desirable.

Applicants must also have 3+ years’ experience implementing Lean initiatives within a manufacturing setting. Whilst experience in developing or delivering Lean/CI training material is desirable.

  • Why Work with Mannok
  • Benefits & Rewards
  • Professional Development
  • Wellbeing
  • Why Work with Mannok

    Why Work with Mannok

    At Mannok, we value the strength, skill and ingenuity of our workforce and we're committed to continual development and investment in our people to support every employee to achieve their career goals.

    We have a diverse culture, reflected not only in our business functions, but also in our people. A career with Mannok means joining a team that puts people at its core, whether it be customers, partners or employees. We offer significant development opportunities through a wide and varied range of roles and actively seek out potential.

    Mannok is an industry leader, with over 830 employees and almost 50 years of manufacturing history, supplying quality products to some of the construction and food packaging industries’ largest organisations.

    Sustainability sits at the heart of our values, as outlined in our 2030 Vision. We have ambitious targets which will see us transform from a carbon intensive business to a more sustainable pathway. In order to achieve our sustainability goals, we will rely on the commitment and support of every employee and seek to recruit those with shared values. We have built our vision on three core pillars of People, Planet and Partners, each of which are essential to the long-term success of our organisation, ensuring we continue to make a substantial contribution to the economic, social and environmental sustainability of this region for the next and future generations.

  • Benefits & Rewards

    Benefits & Rewards

    We value our people and give recognition for personal success, drive, commitment and determination. We understand that rewards are more than pay and performance related bonuses, so we have a variety of benefits to cater for the diverse needs of our people, these benefits include:

    • Attractive performance related pay scheme with annual salary review
    • Pension scheme
    • Life Assurance scheme
    • Sponsorship for professional qualifications / study leave
    • Enhanced company sick scheme
    • 30 days annual leave, inclusive of bank holidays
    • Incremental holiday allowance increase for long-term service
    • Skills Development Programme with structured career pathways linked to salary increments, rewarding multi-skilled personnel
    • Social Club
    • Discount on company products
    • Health & Wellbeing Programme
  • Professional Development

    Continuous Professional Development

    A career with Mannok offers a range of opportunities to continue learning and professional development, both internally as part of your role, and through our numerous educational and professional development partnerships.


    We are changing how we develop, measure, and recognise levels of skills and competency in our business through the extension of our award-winning Skills Development Programme to every employee to enable all staff to become up-skilled and cross-skilled.

    The Programme will provide every employee with a structured development pathway and the necessary training materials to support their progression. Progress is linked to salary increases, ensuring our employees are financially rewarded for their skills and experience and are supported and encouraged to achieve their career goals.


    At Mannok, we enable and encourage employees to progress their careers with recognised courses and qualifications in a wide range of disciplines through our range of development partnerships with some of the country’s leading educational and professional bodies. Employees have the opportunity to gain degree level qualifications and go on to become chartered in their relevant role.

  • Wellbeing

    Wellbeing & Resilience

    Here at Mannok, we recognise the importance of looking after our employees’ mental health and wellbeing, and that our duty of care goes beyond ensuring physical safety.

    We aim to create a diverse and inclusive workplace, enhance the mental and physical wellbeing of every Mannok team member and provide support to help sustain our people and build resilience into our business systems.

    We have established a partnership with local mental health charity, AWARE, and introduced a new Mental Health Charter to outline our commitment to the mental wellbeing of our employees. We have trained mental health first aiders across our business and all managers receive mental health training.

    Activities and advice on looking after your mental wellbeing are actively promoted through our internal communication channels and we provide signposting to support services available. Our digital employee health and wellbeing portal provides access to health, fitness and mindfulness classes and multiple resources to enable a tailored wellbeing platform for every Mannok team member.