Quinn Invest Heavily in IT and Telephony Infrastructure

Quinn Industrial Holdings has invested over £340K in upgrading the network and telephony infrastructure servicing the business in a 12-month project to upgrade its existing systems and improve connectivity across its numerous sites.

This investment has allowed the company to future-proof their network, expand WiFi coverage into the warehouses and dispatch areas and replace their telephony system.

The project to upgrade their systems follows a number of other investments in software applications across the company, including the Quinn Safety Hub, a new cloud-based fleet management system and the company’s new Delivery Hub, which is currently being rolled out.

Speaking of the investment, Paul Melanophy, Business Change Manager, said,

“It is vital that we have the infrastructure in place to enable us to expand our digital capabilities through a connected workplace so we can continue to improve the way we work across the multiple businesses we operate.

The work we’ve completed here will give us immediate benefits of a connected mobile workforce as well as increased speeds generally across the network and has removed single points of failure that were high risk items for the business. It also gives us greater scope for future development .

With the company spread across nine different sites, a project like this requires heavy financial investment as well as significant planning and resourcing, which was supported by our IT partners, Total IT, using technology solutions from Aruba and Mitel.

As a progressive and innovative organisation, we need to ensure we are in a position to continue developing and enhancing our operations and to improve customer support and technical services into an increasingly sophisticated building sector. This investment will help us to do that. It is a further demonstration of our commitment to the long-term success of the business.”

The project is in the final stages of completion, with the roll-out of softphone and physical phone end points to be completed by April 2019.